FAQs

Lead management is the process businesses use to capture, track, and nurture potential customers (leads) through the sales process until they become paying customers. It’s essentially a way to organize and optimise how you handle prospects, ensuring that no opportunity is lost.

Compliance management in estate agency is the process of ensuring your business follows all laws, regulations, and industry standards that govern property sales, lettings, and client dealings. It helps protect your agency from legal issues, fines, and reputational damage.

Yes. You retain full ownership of all your content and client data on the website, including property listings, images, text, and leads. This means you can use, update, or export your content at any time.

However, while you own your content and data, the underlying website source code (the platform or system that powers the site) is usually owned by the provider. This allows the provider to maintain, update, and secure the platform, while you have a licensed right to use it for your business.

Yes. The website is designed to be user-friendly and flexible, allowing you to update property listings, add new pages, change text, images, and layouts without needing technical skills. Most platforms include a simple drag-and-drop editor or content management system (CMS) so you can make changes quickly.

Yes. The website platform is built to seamlessly integrate with major property portals, allowing your listings to automatically sync across Rightmove, Zoopla, OnTheMarket, and other popular sites. This ensures your properties get maximum exposure without the need to manually upload them to each portal.

Yes. The website includes built-in analytics tools that allow you to monitor visitor traffic, see which pages and properties are most popular, and track leads generated through contact forms or inquiries. This helps you understand your audience, measure marketing performance, and make data-driven decisions to grow your estate agency.

Yes. We charge a monthly fee to cover hosting, platform maintenance, updates, security, and support. These fees ensure your website stays fast, secure, and compliant with industry regulations, while giving you access to new features and technical assistance whenever you need it.

Make it easy for staff to find answers quickly. It improves customer support, ensures consistent knowledge sharing, boosts productivity, and provides insights into what content is most useful. It can also be tailored to your business processes and scaled as your business grows.

You do. The domain name is registered in your business’s name, so you have full control over it, including renewals and future transfers.